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About The Elder – Instructor for RMBC Technology 101 The Elder brings a wealth of experience in both technology and customer service to RMBC Technology 101. With extensive hands-on knowledge of computers, software, and digital tools, The Elder is fully qualified to teach foundational technology skills to learners of all backgrounds. With over 20 years of customer service experience, The Elder understands how to communicate complex concepts clearly, patiently, and effectively, ensuring that every participant gains confidence and practical ability. This unique combination of technical expertise and people-centered skills allows The Elder to make learning approachable, engaging, and directly applicable to real-life situations. Participants in RMBC Technology 101 benefit from The Elder’s: Extensive technology knowledge: From basic computer operations to practical software applications Proven teaching ability: Experience simplifying complex concepts for beginners Strong interpersonal skills: 20+ years in customer service equips The Elder to support and encourage every learner Practical, results-oriented approach: Focus on hands-on learning that builds confidence Whether you’re a first-time computer user or looking to refresh your skills, learning from The Elder ensures a supporti What We Offer: RMBC Technology 101 is a foundational program designed for anyone looking to gain essential computer and digital skills. Participants will learn: Basic computer operations and navigation Core software applications (word processing, spreadsheets, email) Internet usage, research, and online safety Introduction to digital communication tools Practical tips for daily technology tasks This hands-on, supportive training ensures learners not only understand technology concepts but also apply them confidently in real-world situations. Why Book RMBC Technology 101: Build Confidence: Gain practical skills that make technology less intimidating. Hands-On Learning: Apply what you learn immediately with guided exercises. Expert Instruction: Learn from experienced trainers who simplify complex topics. Foundational Skills for Growth: Prepare for advanced courses like Troubleshoot Like a Pro or Technology Level Up. Accessible & Supportive: Training tailored for beginners, seniors, professionals, and community members. Whether you’re starting your digital journey or looking to refresh your skills, RMBC Technology 101 is the first step to mastering the digital world.